Key to abbreviations

D - Provider Directory
F - Formulary
SOB - Summary of Benefits
AOR - Agent of Record
EOC - Evidence of Coverage

Other Notes

* Humana online drug lookup
* Humana printed drug formularies
* Humana online provider lookup
* Humana printed provider directories
* Humana online pharmacy lookup

* Blue Cross online formulary
* Blue Cross online provider directory

* PacificSource online formulary
* PacificSource online provider directory